TY - CHAP U1 - Konferenzveröffentlichung A1 - Möslein, Kathrin M. A1 - Piller, Frank T1 - Managing High Variety - How to Overcome the Mass Confusion Phenomenon of Customer Co-Design N2 - Begutachtete wissenschaftliche Publikation / Reviewed research paper Y1 - 2003 N1 - Proceedings of the EURAM 2003 Conference ( Track on Design-based Organization and Design Management, chaired by Armand Hatchuel und Roberto Verganti), Milan, Italy, April 3-5, 2003 ER -