TY  - CPAPER
U1  - Konferenzveröffentlichung
A1  - Müller, Jenny
A1  - Kirchgeorg, Manfred
T1  - Enhancing customer relationship management using enterprise information integration with topic maps
Y1  - 2009
N1  - In: Mastorakis, N. et al. (Ed.): Recent Advances in Applied Informatics and Communications, Proceedings of the 9th WSEAS International Conference on Applied Informatics and Communications, 2009, WSEAS Press, pp. 151-155
ER  -