TY  - JOUR
U1  - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed)
A1  - Rosin, Anna Frieda
A1  - Stubner, Stephan
A1  - Chaurasia, Sushil
A1  - Verma, Surabhi
T1  - Outsourcing, information symmetry and governance
BT  - the effects of retailers' formal and informal controls on manufacturers' outsourcing performance
JF  - Journal of Enterprise Information Management : An International Journal
N2  - The purpose of this paper is to examine the effects of retailers’ organizational controls and controls of their boundary personnel on manufacturers’ outsourcing performance. It further assesses the moderating impact of information symmetry in this context. First, the retailers’ and the boundary person’s formal controls have a direct, positive effect on outsourcing efficiency. Second, although no significant effect of the boundary person’s formal controls on outsourcing effectiveness is identified, a significant effect of retailers’ formal controls on effectiveness is seen. Third, the boundary person’s informal controls are associated with a decrease in efficiency, whereas they have a positive effect on effectiveness. Fourth, although the retailers’ informal controls enhance outsourcing effectiveness, they negatively affect efficiency. Fifth, information symmetry is statistically significant in enhancing outsourcing efficiency and effectiveness.
KW  - Information management
KW  - Information symmetry
KW  - Marketing channel
KW  - Organizational control
KW  - Retailer-manufacturer relationship
Y1  - 2019
SN  - 1741-0398
SS  - 1741-0398
U6  - https://doi.org/10.1108/JEIM-06-2018-0124
DO  - https://doi.org/10.1108/JEIM-06-2018-0124
VL  - 32
SP  - 993
EP  - 1014
ER  -