@techreport{FischerDecken1999, type = {Working Paper}, author = {Fischer, Thomas M. and Decken, Tim von der}, title = {Kundenprofitabilit{\"a}tsrechnung in Dienstleistungsgesch{\"a}ften}, series = {HHL-Arbeitspapier}, institution = {Chair of Accounting and Auditing}, series = {HHL-Arbeitspapier / HHL Working paper}, number = {28}, pages = {32}, year = {1999}, language = {de} }