@misc{K{\"o}llingM{\"o}sleinReichwald2008,
  author    = {K{\"o}lling, Marcus and M{\"o}slein, Kathrin M. and Reichwald, Ralf},
  title     = {Services Made in Germany: Ein Reisef{\"u}hrer},
  url       = {http://innovationsforen.clicresearch.de/publikationen.html},
  year      = {2008},
  language  = {de}
}