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Public value performance: What does it mean to create value in the public sector?

  • Public administrations are required by law to contribute to society, thus obliged to shape the common good. What value they have to society is uncovered by their public value. This chapter provides an approach to public value management that is relevant for organizations, NGOs, and governmental institutions, in order to systematically iestigate their contributions to society. Previous work on public value serves as a good starting point, providing significant public value perspectives. We follow this by a conceptual delineation of the public value concept according to Timo Meynhardt, who roots the notion of value in psychological needs theory and thereby links public value directly to a conditio humana. As cases in point, we identify and discuss two management tools, the Public Value Scorecard (PVSC) and the Public Value Atlas. We conclude with a short reflection on how public value can advance public sector management.

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Document Type:Part of a Book
Author:Timo MeynhardtORCiD, Stefan Anderer, Anne Bäro
Chairs and Professorships:Chair of Business Psychology and Leadership
Center:Center for Advanced Studies in Management (CASiM)
Year of Completion:2017
In: Andeßner, René; Greiling, Dorothea; Vogel, Rick (Eds.): Public sector management in a globalized world. Wiesbaden: Springer Gabler, 2017, 135-160