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Digital communication in and beyond organizations : essays on unintended consequences

  • Digital communication refers to human-to-human, human-to-machine or machine-to-machine communication. This dissertation focuses on human-to-human communication in professional relationships based on hardware innovations like tablets, smartphones, or wearables as well as internet-based services like email, instant messaging or social media. Intended consequences of using social communication technologies are often increased freedom of action or faster communication. However, digital communication does also lead to unintended consequences like new social controls, less freedom of action or a lack of time. The aim of the dissertation is to explore explanation attempts why these consequences occur as well as to elucidate how organizations could deal with it. The key message of the dissertation is that using digital communication technologies requires well-trained moral discernment to better understand unintended consequences as well as to better cope with them.

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Document Type:Doctoral Thesis
Author:Elisa Maria EntschewORCiD
Contributor(s):Andreas Suchanek, Manfred Kirchgeorg
Chairs and Professorships:Chair of Economic and Business Ethics
Full text/ URN:urn:nbn:de:bsz:14-qucosa2-353772
Title Additional (English):Dissertation
Place of publication:Leipzig
Year of Completion:2018
Page Number:IV, 157