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Effects of mental accounting on purchase decision processes: A systematic review and research agenda

  • This paper aims to systematically analyze and synthesize the existing research published on mental accounting and purchase decision processes by conducting a systematic literature review. Specifically, the paper aims to answer the question: "What are the effects of mental accounting on purchase decision processes?" Therefore, it identified 110 papers which contribute to achieving the research objective and which were selected using the same data collection, data analysis, and quality standards. After reviewing the identified publications, the paper finds that the existing literature can be structured along four main themes impacting purchase decision-making processes: (1) source of funds, (2) intended use of funds, (3) pricing, and (4) payments. The paper shows that for each of the four themes there are multiple mental accounting effects with an impact on for example willingness to pay, the experienced pain of paying or the ultimate purchase decision. Further, the paper identifies potential directions for future research in mental accounting, including the influence of product categories on mental accounting, flexibility in budget setting and its impact on mental accounting behavior, long-term effects of mental budgeting on financial wealth, integration-segregation behavior in the context of pricing, the role of consumer characteristics on mental accounting behavior, and the impact of increased financial transparency through technology on mental accounting.

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Metadaten
Document Type:Article
Language:English
Author:Florian SkwaraORCiD
Chairs and Professorships:Chair of Marketing Management and Sustainability
DOI:https://doi.org/10.1002/cb.2193
Parent Title (English):Journal of Consumer Behaviour
ISSN:1472-0817
Date of Publication (online):2023/06/14
Article Number:WOS:000998456000001
Tag:Choice; Consumer Evaluations; Consumption; Credit Cards; Payment; Price Discount; Trade-Ins; Willingsness
Content Focus:Academic Audience
Peer Reviewed:Yes
Rankings:SJR Ranking / Q3
Licence (German):License LogoCreative Commons - CC BY - Namensnennung 4.0 International