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This research explores the characteristics of green influencer messages on follower engagement by examining the interplay between message framing (gain vs. loss), construal level (high vs. low), and post timing (weekdays vs. weekends). Green influencers (also: greenfluencers or sustainable influencers) are considered a key agent for a change to more sustainable consumption. A pilot field study of 1000 green influencers, however, indicates that the current communication practices of green influencers (which strongly focus on gain frames, low construal, and posts during the week) are not ideal for maximizing engagement and sustainable behavioral intentions. Two experiments replicate this finding and establish the process through which green influencer posts affect engagement: gain frames increase fluency, which increases engagement; low construal levels decrease psychological distance, which increases engagement. Timing moderates these processes in that weekend posts increase the engagement with gain frames and week posts increase the engagement with low-construal frames. These findings highlight that there is no silver bullet in green influencer messages, but that green influencers need to adapt the framing and construal of their messages to the posts' timing to increase their contribution to more sustainable lifestyles and the greater good.
In today's data-driven era, ubiquitous concern about environmental issues pushes more startups to engage in business model innovation that promotes environmentally friendly technologies. The goal of these startups is to create technology-based products and services that enhance environmental sustainability. In this context, artificial intelligence promises to be a key instrument to create, capture, and deliver value. However, the existing literature lacks a deep understanding of how startups using AI innovate their business models to achieve a positive environmental impact. Therefore, this paper investigates how green technology startups utilize AI from a business model innovation perspective for environmental sustainability. We conduct a qualitative, exploratory multiple-case study using the Eisenhardt methodology, based on interview data analyzed using qualitative content analysis. We derive five predominant manifestations for AI-driven business model innovation and identify archetypical connections between business model dimensions. Further, we establish three overarching archetypical associations among the cases. In doing so, we contribute to theory and practice by providing a deeper account of how green technology startups attempt to maximize their positive environmental impact through AI. The results of this study also highlight how business model innovation driven by AI can support society in securing a more environmentally sustainable future.
The Shapley value equals a player's contribution to the potential of a game. The potential is a most natural one-number summary of a game, which can be computed as the expected accumulated worth of a random partition of the players. This computation integrates the coalition formation of all players and readily extends to games with externalities. We investigate those potential functions for games with externalities that can be computed this way. It turns out that the potential that corresponds to the MPW solution introduced by Macho-Stadler et al. (2007, J. Econ. Theory 135, 339-356) is unique in the following sense. It is obtained as the expected accumulated worth of a random partition, it generalizes the potential for games without externalities, and it induces a solution that satisfies the null player property even in the presence of externalities.
Purpose
When CEOs are publicly weighing in on sociopolitical debates, this is known as CEO activism. The steadily growing number of such statements made in recent years has been subject to a flourishing academic debate. This field offers first profound findings from observational studies. However, the discussion of CEO activism lacks a thorough theoretical grounding, such as a shared concept accounting for the heterogeneity of sociopolitical incidents. Thus, the aim of this paper is to provide an archetypal framework for CEO activism.
Design/methodology/approach
The authors used a multiple case study approach on 145 activism cases stated by CEOs and found seven distinct statement archetypes.
Findings
The study identifies four main structural design elements accounting for the heterogeneity of activism, i.e. the addressed meta-category of the statement, the targeted outcome, the used tonality and the orientation of the CEOs’ positions. Further, the authors found seven distinguishable archetypes of CEO activism statements: “Climate Alerts”, “Economy Visions”, “Political Comments”, “Self-reflections and Social Concerns”, “Tech Designs”, “Unclouded Evaluations” and “Descriptive Explanations”.
Research limitations/implications
This typology classifies the heterogeneity of CEO activism. It will enable the analysis of interrelationships, mechanisms and motivations on a differentiated level and raise the comprehensibility of research-results.
Practical implications
The framework supports executives in understanding the heterogeneity of CEO activism and to analyse personality-fits.
Originality/value
To the authors’ knowledge, this marks the first conceptualisation of activism developed cross-thematically. The work supports further theory-building on CEO activism.
The complexity of the public value discussion has hindered the development of consensual measurement guidelines for use in public administration practice. This article explores the use of the cost-benefit analysis (CBA) framework in the transportation sector and considers its relevance in assessing public value. A case study is presented on the reconfiguration of a public transport network in the municipality of Arganil, Portugal. The CBA did not fully capture the effects of the network reconfiguration, demonstrating its limitations in assessing public value.
The new normal
(2024)
The recent surge in artificial intelligence (AI) adoption by small and medium-sized enterprises (SMEs) has garnered significant research attention. However, the existing literature reveals a fragmented landscape that hinders our understanding and application of insights about AI use in SMEs. We address this through a systematic literature review, wherein we analyze 102 peer-reviewed articles on AI adoption in SMEs and categorize states and trends into eight clusters—(1) compatibility, (2) AI readiness, (3) knowledge, (4) resources, (5) culture, (6) competition, (7) regulation, and (8) ecosystem—according to the technology–organization–environment model. Our research reveals valuable insights but also identifies significant gaps in existing literature, notably the oversight of trends identification as a pivotal driver and the neglect of legal requirements. Our study clarifies the AI implementation within SMEs, offering a holistic and theoretically grounded perspective to empower researchers and practitioners to facilitate more effective AI adoption and application within the SME sector.
Translating AI ethics principles into practice to support robotic process automation implementation
(2024)
When organizations leverage artificial intelligence (AI) to automate processes previously performed by people, it frequently causes uncertainty and fear among those affected. An often suggested way for organizations to navigate such challenges is to seek guidance from AI ethics principles. Leaders, however, find it difficult to make practical use of these abstract, high-level principles. Based on a case study of the large-scale implementation of robotic process automation at an energy service provider in Germany, we provide recommendations for translating AI ethics principles into practice.
Recent years have seen a surge in research on artificial intelligence (AI)-driven business model innovation (BMI), reflecting its profound impact across industries. However, the field’s current state remains fragmented due to varied conceptual lenses and units of analysis. Existing literature predominantly emphasizes the technological aspects of AI implementation in business models (BMs), treating BMI as a byproduct. Additionally, there is a lack of coherent understanding regarding the scope of BMI propelled by AI. To address these gaps, our study systematically reviews 180 articles, offering two key contributions: (1) a structured analysis of evolving research dimensions in AI-driven BMI, differentiating between static and dynamic views of BMI, and (2) a framework presenting distinct research perspectives on AI-driven BMI, each addressing specific managerial focuses. This synthesis facilitates a comprehensive understanding of the field, enabling the identification of research gaps and proposing future avenues for advancing knowledge on the management of AI-driven BMI.
Climate-related issues have become increasingly relevant, as reflected in current political and academic discourse. This development is also reflected in investors' capital allocation decisions and their demand for climate-related information. Considering the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD), we first investigate the climate-related disclosure quality of listed German firms. We use self-constructed scoring models based on the TCFD recommendations to measure disclosure quality. Second, we use regression analysis to investigate whether corporate governance can explain climate-related disclosure quality. The results indicate that disclosure quality is heavily dispersed across firms, with risk disclosure being better than disclosure of opportunities. Corporate governance factors exert distinct but mostly weak influence on climate-related disclosure quality and that institutional ownership promotes climate-related disclosure quality. We show several implications for research and practice and highlight the relevance for firms to implement a comprehensive approach to communicating climate-related issues.
A gamification approach for enhancing older adults' technology adoption and knowledge transfer
(2024)
Technology is assumed to be important for enhancing older adults' life quality and for ameliorating age-related problems, but older adults nevertheless typically exhibit lower technology adoption rates than young people. Gamification has the potential to address this problem by motivating older adults, but its value for the elderly has thus far been undermined through gamification design biases favoring young people. This study addressed this problem by developing a purpose-built gamified learning system, based on a popular mobile payment platform, to test the potential of employing a gamification-and-learning approach to the design of gamification systems for enhancing knowledge transfer and technology adoption by older adults. The research employed structural equation modeling, incorporating user knowledge and gamification-related constructs, drawing upon the established Technology Acceptance Model. Data were collected from older adults in Hong Kong with an appropriate demographic and market profile, following a one-group pretest–posttest research design. The results revealed notable gamification-induced improvements in the knowledge and technology adoption intentions of older adults, and significant positive relationships between gamification effectiveness and technology adoption constructs. The research demonstrates the significant positive effects which gamification may have on the acceptance and usage of technology by older adults and evokes policy implications for the silver-hair market.
Retailers’ communication support for their price promotions is shifting from traditional flyers and circulars (so-called feature ads) to conventional media channels, especially digital ads. It is not clear, if and how supporting price promotion with advertising in digital media benefits sales of the promoted product above and beyond the price promotion itself. Further, retail managers require guidance on whether only the promoted product or also their overall business gains from ad support (e.g., from category or cross-period expansions) to negotiate trade promotion support with manufacturers of the promoted products. Using a field experiment with a grocery retailer, we decompose the effects of the advertising support of price discount promotions across digital and print marketing channels. We find that the effectiveness assessment of the advertising channels depends on the beneficiary: while digital channels most effectively support sales of the promoted product (35 % uplift vs. non-promotion period) – especially for popular consumer-pull products (+85 %), traditional print channels improve the performance for the retailer as a whole (+3 % uplift of the total category sales), with a combination of ads having the largest effect (+5 % uplift of the total category sales). This research offers guidance for retail and manufacturer managers tasked with designing price promotions and configuring the ad support across channels, and negotiating trade promotion budgets or manufacturer support for the advertisements.
From hype to impact
(2024)
This study explores the impact of metaverse technology on business models (BMs). Despite increasing academic and practical interest, the adoption and seamless integration of this technology poses substantial challenges for businesses. This study adopts a grounded-theory approach to explore how firms can incorporate this technological innovation within their existing BMs. Drawing upon insights from 20 interviews, the data were structured using the Gioia methodology, uncovering 5 dimensions that elucidate how companies can leverage metaverse technology to augment value creation, capture, and delivery, both internally and externally, within their BMs. These dimensions serve as a roadmap for firms seeking to embrace the metaverse, offering insights into potential adaptations to their existing BMs. This study contributes to the theoretical discourse surrounding the metaverse by delineating specific components within BMs that can be tailored to accommodate metaverse integration. Furthermore, our findings offer invaluable guidance and recommendations to firms and ventures, highlighting the diverse areas within the value creation process where metaverse integration can be strategically applied. This research lays the foundation for a more comprehensive understanding of metaverse technology's role in shaping the business landscape.
Purpose
The aim of this paper is to explore how multi-national corporations (MNCs) can effectively adopt artificial intelligence (AI) into their talent acquisition (TA) practices. While the potential of AI to address emerging challenges, such as talent shortages and applicant surges in specific regions, has been anecdotally highlighted, there is limited empirical evidence regarding its effective deployment and adoption in TA. As a result, this paper endeavors to develop a theoretical model that delineates the motives, barriers, procedural steps and critical factors that can aid in the effective adoption of AI in TA within MNCs.
Design/methodology/approach
Given the scant empirical literature on our research objective, we utilized a qualitative methodology, encompassing a multiple-case study (consisting of 19 cases across seven industries) and a grounded theory approach.
Findings
Our proposed framework, termed the Framework on Effective Adoption of AI in TA, contextualizes the motives, barriers, procedural steps and critical success factors essential for the effective adoption of AI in TA.
Research limitations/ implications
This paper contributes to literature on effective adoption of AI in TA and adoption theory.
Practical implications
Additionally, it provides guidance to TA managers seeking effective AI implementation and adoption strategies, especially in the face of emerging challenges.
Originality/value
To the best of the authors' knowledge, this study is unparalleled, being both grounded in theory and based on an expansive dataset that spans firms from various regions and industries. The research delves deeply into corporations' underlying motives and processes concerning the effective adoption of AI in TA.
Purpose
The purpose of the study is to understand the relationship between family-driven innovation and the incorporation of corporate sustainability in German family firms.
Design/methodology/approach
The study conducted 26 interviews with 22 German family firms. Thematic analysis was undertaken on the collected data resulting in five major themes.
Findings
The study identified five main themes of corporate sustainability-oriented innovation in family firms, which include measuring corporate sustainability performances, building corporate sustainability-oriented infrastructure, stabilizing/optimizing operations, enhancing operational flexibility/independence and knowledge management and development. The study also provides an activity-based guide for family firms to use innovation to achieve corporate sustainability goals and present the findings’ implications for policymakers.
Originality/value
The present study is the first study to empirically investigate the relationship between family-driven innovation and the incorporation of corporate sustainability at each of the corporate sustainability maturity levels.
While corporate venture capital funds (CVCs) are commonly analyzed as homogenous units, they display significant heterogeneity across various organizational aspects, which affect them and subsequently their portfolio firms. Using a sample of 383 European portfolio firms from the longitudinal VICO dataset, we first investigate the impact of investor type (independent vs corporate) on firm operating efficiency. We show that firms backed by CVCs suffer reductions in productivity. We then account for CVC heterogeneity and find that these significant reductions in operating efficiency only occur for ventures backed by endoisomorphistic CVCs, which resemble more corporate structures. By contrast, firms backed by exoisomorphistic CVCs, which resemble more independent venture capital structures, do not show significant differences in productivity compared to ventures that receive independent venture capital backing.
Always on par?
(2024)
This article explores how entrepreneurial small- and medium-sized enterprises (SMEs) manage coopetition strategies to innovate with large firms. While coopetition offers opportunities for innovation and growth, asymmetries between SMEs and large firms can provoke unilateral actions, opportunistic tactics, and knowledge theft which can undermine SME innovation power and jeopardise coopetition success. Based on a qualitative multiple-case study of 25 coopetitive innovation projects, each involving an SME and a large firm, we find that SMEs manage these risks by pursuing a synergistic mix of three distinct coopetition strategies: (1) Co-distribution, (2) Technology licensing, and (3) R&D co-development. In each strategy, SMEs navigate different coopetition intensities by dynamically combining the principles of separation, integration, co-management and co-ownership to achieve specific innovation outcomes. Our findings suggest that SMEs shift between cooperation- and competition-dominant strategies and employ a mix of management principles to offset asymmetrical risks and maximise their innovation benefits from coopetition with large firms.
In response to escalating environmental concerns and the imperative for sustainable development, corporations have turned to eco-innovation (EI) to enhance competitiveness and reduce ecological footprints. This study scrutinizes 17 European Commission EI-awarded companies from 1990 to 2021, uncovering pivotal dimensions and archetypes that drive successful EI implementation. Internal drivers, including management commitment and agile work structures, are paramount for “Believers” who champion sustainability as a core value. “Sellers” strategically respond to market demands, while “Beneficiaries” follow regulatory mandates. The academic implications are profound, providing a robust foundation for future research. This typology contributes to the discourse surrounding EI development and diffusion while offering corporate managers tangible guidance for tailored EI strategies. It illuminates how distinct motives lead to nuanced combinations of internal and external drivers. This empirical study fills a critical research gap, providing best-practice insights for companies seeking to integrate EI effectively.
Bibliometric analysis has recently become a popular and rigorous technique used for exploring and analyzing the literature in business and management. Prior studies principally focused on ‘how to do bibliometric analysis’, presenting an overview of the bibliometric methodology along with various techniques and step-by-step guidelines that can be relied on to rigorously conduct bibliometric analysis. However, the current body of evidence is limited in its ability to provide practical knowledge that can enhance the design and performance of bibliometric research. This claim is supported even by the fact that relevant studies refer to their work as ‘bibliometric analysis’ rather than ‘bibliometric research’. Accordingly, we endeavor to offer a more functional framework for researchers who wish to design/conduct bibliometric research on any field of research, especially business and management. To do this, we followed a twofold way. We first outlined the main stages and steps of typical bibliometric research. Then, we proposed a comprehensive framework for specifying how to design/conduct the research and under what headings the relevant stages (step-by-step) will be used and/or presented. Thus, the current paper is expected to be a useful source to gain insights into the available techniques and guide researchers in designing/conducting bibliometric research.
Past research showed how multinational enterprises (MNEs) create specific organizational structures to manage tensions in collaborations with competitors (i.e., coopetition). In this study, we explore how MNEs design their organizational structure to approach tensions specifically in the formation phase of coopetition. Formation is the first and arguably most difficult step in coopetition when tensions are particularly high. Based on an in-depth case study in the agrochemical industry, we find that MNEs create dedicated Coopetition Formation Teams (CFTs), moving within and between their firms to tackle a mix of four paradoxical tension types: performing tensions (conflicting goals), belonging tensions (incompatible values and beliefs), organizing tensions (dysfunctional processes), and learning tensions (conflicts between prior and new knowledge). Separated from the rest of their organization and equipped with unique capabilities to manage conflicts, CFTs combine the separation and integration principles to dynamically address these tensions. However, when paradoxical tensions persist and start to exacerbate, CFTs rely on conciliation by top management as a critical third principle to resolve conflicts. This study is the first to analyze the formation of coopetition between MNEs, proposing an integrated framework that connects the organizational design, the four paradoxical tension types, and the three principles to manage them.
Preaching to the choir
(2024)
Green influencers are crucial in promoting sustainable lifestyles, but their impact may vary depending on their audience. Their behavioral effect might be limited if they were mainly “preaching to the choir” of like-minded green followers who likely already consume sustainably. The purpose of this research is to (1) investigate the communication practices of green influencers and their followers as an indicator of their green attitudes (and a potential influencer-follower attitude fit) and (2) understand the effect of consumer green attitudes on their response to green influencer messages. Field data reveal the high influencer-follower fit in green attitudes in that they mostly talk about green topics. Two experiments with real and fictional influencers show the negative implications of this attitude fit: the effect of green influencer posts on consumers’ usage intention is weaker when these consumers have similar green attitudes as the influencers (fit), whereas the effect is stronger when these posts reach a non-green audience (non-fit). This implies that green influencers should focus on reaching a non-green audience when promoting green consumption; alternatively, green behavioral intentions might increase through sustainable messages from non-green (e.g., beauty) influencers.