@phdthesis{Wetzorke2019,
  type      = {Master Thesis},
  author    = {Maik Wetzorke},
  title     = {Reifegrad des Prozessmanagements - Konzeption eines Self-Assessment-Modells f{\"u}r die {\"o}ffentliche Verwaltung},
  url       = {https://nbn-resolving.org/urn:nbn:de:bsz:1845-opus-9263},
  year      = {2019},
  language  = {de}
}